Refund policy

Return & Refund Policy

We accept returns within 14 days of delivery.

To be eligible for a return:

  • Items must be unused and in their original condition

  • Products marked as Final Sale are not eligible for return

Please note:

  • Customers are responsible for return shipping costs.

  • Original shipping fees are non-refundable.

If your product arrives damaged, defective, or incorrect, please contact us within 7 days of delivery with your order number and photos of the product.

Our team will review the issue and provide an appropriate resolution.

For assistance, please contact:
support@toun28.com